Refund policy

Returns and Refunds — Dharamsing Streetwear

Cancellation period and returns

For our non-personalized clothing, the cancellation period is 14 days starting the day after receipt. You may cancel within this period without giving a reason. If an order arrives in separate deliveries, the period begins after the last item is received.

This also applies to sale clothing and clothing featuring our standard designs that is printed after you order.

Tell us at dharamsingstreetwear@outlook.com that you wish to cancel, preferably including your name and order number. You may also use another clear statement or the model cancellation form below. Prior approval is not required.

Return the items within 14 days after notifying us, to:

Dharamsing Streetwear
Drebbelstraat 285
2522 DC Den Haag
Netherlands

Condition of the item

You may unpack and try on clothing as you would in a store. Handle it carefully. If further use reduces its value, we may charge for that reduction. Package returns carefully, preferably in the original packaging.

Return costs

You pay the direct cost of returning an item when exercising your cancellation right. Keep your proof of postage. The return address is in the Netherlands, including for US orders.

Refunds

We refund within 14 days of your cancellation notice using the same payment method, unless otherwise agreed. We may withhold the refund until we receive the items or you provide proof of return, whichever happens first.

When you cancel the entire order, we also refund the original standard shipping cost. Extra costs for a more expensive shipping method are not refunded. Original shipping costs are not refunded for partial returns.

Personalized items

Items made to your individual specifications, such as a hoodie with your chosen name, are excluded from the statutory cancellation right. We disclose this before purchase. Your rights regarding defects or incorrect delivery remain unaffected.

Damaged, defective or incorrect items

Contact dharamsingstreetwear@outlook.com and describe the issue. Include your order number and photos if possible. We will provide an appropriate remedy under applicable warranty rights. We cover necessary return costs for a valid warranty claim. The cancellation period does not limit your warranty rights.

Exchanges

Need a different size? Contact us. You can return non-personalized clothing within the cancellation period and order the desired size separately.

Digital downloads

Digital downloads generally have a 14-day cancellation period after the contract is concluded. This right is lost only if delivery has begun with your prior express consent, you have acknowledged losing your cancellation right, and we have confirmed this on a durable medium such as email. Without these steps, the statutory cancellation period remains in place. Your rights regarding defective digital content remain unaffected.