Terms of service
Terms and Conditions — Dharamsing Streetwear
1. Who we are
Dharamsing Streetwear is operated by Vincent Dharamsing.
Address: Drebbelstraat 285, 2522 DC Den Haag, Netherlands
Email: dharamsingstreetwear@outlook.com
These terms apply to consumer orders placed through our online store. Statutory consumer rights always remain applicable.
2. Our products
We sell clothing featuring our own designs, personalized items and digital products. Each product page describes what you are buying, including available sizes, features and any personalization options.
Our clothing is made or printed to order through Printful. Dharamsing Streetwear remains your seller and point of contact.
Colors may vary slightly due to screen settings. This does not affect your right to receive a product that conforms to the contract.
3. Ordering
Before ordering, check your items, size, delivery address and any personalized text. Provide accurate and complete information.
The contract is concluded when we confirm your order by email. If you discover an error, contact us as soon as possible. We will check whether it can still be corrected. Your statutory cancellation right remains in place where applicable.
4. Prices and payment
Prices are shown in the currency of the selected market: euros for the Netherlands and US dollars for the United States. Applicable taxes and total costs are displayed at checkout before you pay. Any shipping charge is shown separately before you place your order.
Payment is made using one of the methods offered at checkout. Price changes do not apply to contracts already concluded.
If there is an obvious price or data-entry error, we will contact you. We do not change an agreed price without your consent.
5. Production and delivery
We deliver physical products to the Netherlands and the United States, subject to availability at checkout. Expected delivery times and shipping costs appear on the product page, in our shipping policy or at checkout.
We will tell you about a delay as soon as we become aware of it. Your statutory rights regarding late delivery remain unaffected.
For shipping through a carrier offered by us, the risk of loss or damage stays with us until you, or a third party designated by you other than the carrier, receive the product.
6. Cancellation and returns
Non-personalized clothing has a 14-day cancellation period starting the day after receipt. After notifying us of cancellation, you have a further 14 days to send the item back.
This also applies to sale clothing and our standard designs printed after ordering.
You pay the direct return costs when exercising your cancellation right. Our returns and refunds policy contains the full procedure, refund rules and model cancellation form.
7. Personalized items
Items made to your individual specifications, such as a hoodie with your chosen name, are excluded from the statutory cancellation right. We disclose this exception before purchase.
Check spelling and personalization details carefully. If we supply something different from what was agreed, or the product is defective, your statutory rights remain unaffected.
8. Digital products
Before purchase, we describe what you receive and how to access it. No physical item is supplied.
Unless the product page states otherwise, downloads are for personal use. Resale or public distribution is not permitted without permission from the rights holder.
Digital content generally has a 14-day cancellation period after the contract is concluded. This right is lost only if the legal requirements for express consent, acknowledgement of losing the cancellation right and confirmation have been met. See our returns and refunds policy.
9. Statutory warranty
You are entitled to products that conform to the contract and reasonable expectations.
If an item is damaged, incorrect or defective, contact dharamsingstreetwear@outlook.com, preferably with your order number and a description of the problem.
We provide an appropriate remedy under applicable law, such as free repair or replacement and, where applicable, a price reduction or refund. This also applies to personalized items and digital content.
10. Complaints
Send complaints to dharamsingstreetwear@outlook.com. We aim to provide a substantive reply within 14 days. If we need longer, we will tell you when to expect a response.
You retain the right to bring a dispute before the competent court.
11. Privacy and Shopify
We process personal data as described in our privacy policy.
Our store is hosted on Shopify. The sales contract is with Dharamsing Streetwear. Shopify is not the seller of our products.
12. Use of the store
Do not use the store for fraud, distributing malicious software or infringing others' rights.
Designs, text and images may be protected by intellectual property rights. Use is permitted only with the rights holder's consent or as allowed by law.
13. Liability
Our liability is determined by applicable law. These terms do not exclude liability that cannot legally be excluded or limit mandatory consumer rights.
14. Governing law and changes
Dutch law governs the contract. Any mandatory consumer protection applicable to you remains unaffected.
The version of these terms available when the contract is concluded applies to your order. Later changes do not automatically apply to existing orders.
If a provision is invalid, the remaining provisions continue to apply to the extent legally possible.